Privacy Policy

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At the Crossroads Counseling is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our counseling services.

Information We Collect

When you visit our website or utilize our counseling services, we may collect certain types of information, including:

  1. Personal Information: This may include your name, email address, phone number, and other contact details provided when you fill out forms or contact us directly.
  2. Demographic Information: We may collect demographic information such as age, gender, and location to better understand the needs of our clients and improve our services.
  3. Usage Data: We may collect information about your interactions with our website, including pages visited, time spent on the site, and other usage data collected through cookies and similar technologies.

How We Use Your Information

We may use the information we collect for the following purposes:

  1. To provide counseling services and respond to inquiries or requests submitted through our website.
  2. To personalize your experience and deliver content and services tailored to your interests.
  3. To improve our website and services based on feedback and usage patterns.
  4. To communicate with you about our services, promotions, and updates.

Data Security

We are committed to protecting the security of your information and employ reasonable measures to safeguard against unauthorized access, disclosure, alteration, or destruction of your personal information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies before providing any personal information.

Your Choices

You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving promotional communications from us by following the unsubscribe instructions included in our emails.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically for updates.

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